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Hotel Santa Monica, Cuenca
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Key details
About the Hotel
Sucre 6-80 Y Presidente Borrero,
Cuenca,
Ecuador,
Azuay
Hotel Santa Monica is a 3-star property situated in the business district of Cuenca. This smoke-free hotel offers a blend of comfort and convenience with modern amenities. Its central location allows easy access to local attractions and amenities. Notable safety features ensure a secure environment for guests.
Location
Hotel Santa Monica is located approximately 2 km from Mariscal Lamar Airport, offering an airport shuttle for convenience. Key attractions like San Francisco Plaza Market and Plaza Rotary Market are nearby. The hotel is in proximity to cultural and historical sites such as Calderon Park and La Catedral de la Inmaculada Concepcion. Public transportation options are accessible, making it easy to explore the city.
Rooms
The hotel offers 30 air-conditioned accommodations featuring king-size beds and cable TV. Rooms include large French windows, private balconies, and modern parquet floors. Each room is equipped with complimentary bottled water, free WiFi, and a private bathroom with deep soaking bathtubs and complimentary toiletries. Guests can also benefit from ironing facilities and a wake-up call service.
Eat & Drink
Guests can enjoy a daily breakfast buffet that includes fresh fruits, juices, and pastries. The hotel features a bar/lounge for relaxation and socializing. In addition, a variety of restaurants and bars are within walking distance for lunch and dinner options. Snacks and light meals can be enjoyed at nearby dining establishments.
Leisure & Business
The hotel includes a business center, conference space, and meeting rooms catering to business travelers. Complimentary WiFi is available throughout the property for internet access. Safety features such as smoke detectors and a first aid kit are in place, providing guests with peace of mind. Dry cleaning and concierge services enhance the overall guest experience.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Exceptional Assistance!
The service was outstanding; they answered all my queries and provided great recommendations that enhanced my stay in Cuenca.view full review
Delicious Breakfast!
The breakfast offered was not only tasty but also reasonably priced, making it a delightful start to my day.view full review
Spotless Room!
My room was impeccably clean every day, which significantly added to my comfort and enjoyment during the stay.view full review
24/7 Access!
The hotel was accessible all night long, making it extremely convenient for coming and going at any hour.view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key access
Services
Paid airport shuttle
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Dining
In-room breakfast
Bar/ Lounge area
Business
Meeting/ Banquet facilities
Fax/Photocopying
Room features
Air conditioning
Dining table
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Sucre 6-80 Y Presidente Borrero,
Cuenca,
Ecuador,
Azuay
Map view
Sucre 6-80 Y Presidente Borrero,
Cuenca,
Ecuador,
Azuay
City landmarks
Park
Calderon Park
720 m
Museum
Pumapungo Museum and Arqueological Park
1.8
km
Church
La Catedral de la Inmaculada Concepcion de Cuenca
720 m
Calle Luis Cordero
Old Cathedral of Cuenca
720 m
Museum
Museum of the Aboriginal Cultures
720 m
Market
Mercado 10 de Agosto
820 m
Bridge
Puente Roto
720 m
Rio Tomebamba
720 m
Museum
Museo Municipal de Arte Moderno
820 m
Museum
Prohibido Centro Cultural
820 m
Calle Larga
The Ruins of Todos Los Santos
630 m
Museum
Museum of "Las Conceptas"
720 m
San Francisco
Handicraft shopping
820 m
Presidente Cordova Hermano Miguel
Museum of the Canari Identity
720 m
Park
San Blas Park
720 m
Calle Larga
Straw hat Museum
820 m
Church
San Blas Church
720 m
Park
El Paraiso Park
2.4
km
Calle Luis Cordero Mariscal Sucre
Museo Catedral Vieja
1.7
km
Nearby
Mariscal Sucre
Plaza de las Flores
70 m
Church
Iglesia Del Carmen
140 m
Church
Church of Santo Domingo
310 m
Museum
Las Conceptas
400 m
Museum
El Museo de Esqueletologia
290 m
Museum
Museo Remigio Crespo Toral
500 m
Rafel Maria Arizagua
Economuseo Municipal Casa del Sombrero
380 m
Calle Benigno Malo 4 - 103 y Calle Larga
Galeria de Arte Contempora neo Ariel Dawi
350 m
Herman Miguel 3-23 Paseo Tres de Noviembre
Reserva y Museo de las Artes Populares
380 m
Mariscal Sucre y Luis Cordero
Corte Provincial de Justicia de Azuay
120 m
Simon Bolivar 13 - 89 y Estevez de Toral Cuenca Ecuador
Fundacion Municipal Bienal de Cuenca
570 m
Restaurants
Don Colon Restaurante
10 m
Benigno Malo y Sucre Central Plaza
Tutto Freddo
140 m
Cnr Benigno Malo & Bolivar
Sajsana
100 m
Entre Bolivar y Sucre
Le Bistro
100 m
Calle Benigno Malo y Bolivar Seminario San Luis
El Confesionario
120 m
Parque Calderon - Benigno malo & Simon Bolivar Seminario San Luis
El Cantaro
140 m
Bolivar 8-50
OroMar
130 m
Presidente Cordova Sucursal: Racar Plaza
Sucre Sale Cafe
160 m
Luis Cordero 8-74 Mariscal Sucre Next to Old Cathedral
Zona Refrescante
170 m
Benigno Malo 9-55 y Bolivar Near From Parque Calderon
Simon 7-84
210 m
Luis Cordero 9-14 y Simon Bolivar Luis Cordero
Reviews and Ratings
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
clean
friendly staff
basic breakfast
street noise
8.0/10
Great
Rooms
8.6
Location
9.5
Service
8.4
Dining
6.7
Guest reviews
8.0/10
based on 16 reviews
8.8
8.8/10based on 73 reviews
Eddie
United States,
June
2024
8.8/10
The hotel room was very clean, large, and comfortable, with very good beds and enough space to store our things. It was a little close to the front of the building and the busy street below, which was a minor inconvenience. The service was extremely helpful, although I was charged $60 for three days even though I didn't request an extra bed for my 7-year-old daughter. The location was perfect for me, just a few steps from the main square of old Cuenca and within walking distance to all main attractions. The dining experience was tasty and sufficient, with perfect fresh rolls, and the facilities were excellent overall.
Rooms
9.0
The room was very clean, large, and comfortable, with very good beds and enough space to store our things.
Service
8.0
The service was extremely helpful, but I was charged $60 for three days despite not requesting an extra bed for my daughter.
Location
10.0
The hotel is a few steps from the main square of old Cuenca and within walking distance to all main attractions, which was perfect for me.
Dining
8.0
The dining was tasty and sufficient, with perfect fresh rolls.
Facilities
9.0
The facilities were excellent overall.
James
United Kingdom,
June
2024
8.6/10
The hotel was superbly located in downtown Cuenca, just a few steps from the main square and within walking distance of all the main attractions. The rooms were very clean, nicely furnished, roomy, and incredibly comfortable. The service was exceptional, with extremely friendly and helpful staff. The dining experience was basic but tasty and sufficient. The facilities were great, offering everything needed for a comfortable stay. Overall, a wonderful choice for a stay in Cuenca.
Rooms
9.0
The rooms were very clean, nicely furnished, roomy, and incredibly comfortable.
Service
9.0
The service was exceptional, with extremely friendly and helpful staff.
Location
10.0
The hotel was superbly located in downtown Cuenca, just a few steps from the main square and within walking distance of all the main attractions.
Dining
7.0
The dining experience was basic but tasty and sufficient.
Facilities
8.0
The facilities were great, offering everything needed for a comfortable stay.
Carl
United Kingdom,
May
2024
7.4/10
The hotel at Santa Monica offers very spacious, comfortable rooms that are beautifully decorated. The beds are very good, and there is plenty of space to store your things. While the service was friendly, it seemed a bit boring for the staff. The location is excellent, just a block from the main Cathedral & Square in downtown Cuenca. The dining experience could have been better, but the rooms are impressive and worth it.
Rooms
8.0
The rooms were very spacious, comfortable, and very nicely decorated, providing a cozy stay.
Service
7.0
The service was good, and the staff was friendly and accommodating despite seeming a bit disinterested.
Location
9.0
The location is fantastic, just one block from the main Cathedral & Square in downtown Cuenca, making it convenient for exploring the city.
Dining
5.0
The dining was below average for a four-star hotel, with some room for improvement in breakfast options.
Facilities
8.0
The hotel offers a variety of facilities to make your stay comfortable and convenient.
Vic
United Kingdom,
May
2024
8.0/10
The hotel at Santa Monica was a great find with spacious and comfortable rooms. The service was top-notch with helpful staff. The location couldn't be better for exploring downtown Cuenca, but the dining experience left something to be desired.
Rooms
9.0
Our room was very clean, large, and comfortable, with very good beds and plenty of space to store our things.
Service
8.0
The staff were all very welcoming, friendly, and helpful, especially Jaime.
Location
10.0
The hotel is perfectly situated just steps from the main square of old Cuenca, making it easy to walk to all the city attractions.
Dining
6.0
The dining experience was very basic, and the bread seemed stale every day, which was below our expectations.
Facilities
7.0
The facilities were good, but the dining room experience was not up to par with the rest of the hotel.
William
United States,
May
2024
8.4/10
My stay at the hotel was superb! The rooms were spotless and cozy, with ample space and excellent beds, making our stay truly comfortable. The friendly and attentive staff made our experience even better. However, the dining options could use a bit of improvement. Overall, a great value for money stay.
Rooms
9.0
The rooms were very clean, large, and comfortable, with very good beds and enough space to store our things.
Service
8.0
The staff was always very friendly and helpful, making our stay great.
Location
10.0
The location was perfect for me, very easy to walk to most places and with very friendly and helpful staff.
Dining
7.0
The dining options were adequate but nothing fancy.
Facilities
8.0
The hotel offered all the necessary facilities for a comfortable stay.
Aaron
United Kingdom,
April
2024
8.2/10
I had a wonderful stay at this hotel! The rooms were very nice, large, and extremely clean, although a bit close to the front of the building and the busy street below. The service was top-notch, with extremely helpful and welcoming staff. The location was perfect for me, just one block from the city center, near great restaurants, and within walking distance to all main attractions. The dining experience could have been better, as the breakfast was very basic, but the handmade pasta was excellent. The facilities were great overall.
Rooms
8.0
The rooms were very nice, large, and very clean.
Service
9.0
The staff were all very welcoming, friendly, and helpful. They were extremely helpful when needed.
Location
9.0
The location was wonderful, fantastic just one block from the city center and near great restaurants. The staff, especially Jaime, were very friendly and helpful.
Dining
7.0
The dining was adequate but nothing fancy. The breakfast could have been a little better with more variety.
Facilities
8.0
The facilities were good overall and met my needs during the stay.
clean
basic breakfast
Stephen
United Kingdom,
February
2024
8.2/10
The hotel offered very nice, clean, and large rooms with very good beds and ample storage space. The staff was extremely helpful, but there were some issues with stocking up breakfast items. The location was wonderful, just one block from the city center, with very friendly and helpful staff. The dining options were adequate but could have been improved with more variety. The facilities were good overall.
Rooms
8.0
The rooms were very clean, large, and comfortable, with very good beds and enough space to store our things.
Service
9.0
The staff were very helpful and professional.
Location
9.0
The hotel's location was fantastic, just one block from the city center, making it convenient to reach all main attractions.
Dining
7.0
The dining experience was adequate, but there could have been improvements, such as offering wholemeal bread.
Facilities
8.0
The hotel had good facilities that met our needs during the stay.
George
United States,
February
2024
8.6/10
I had a wonderful stay at the hotel, with spacious and beautifully decorated rooms that were quiet and very comfortable. The service was extremely friendly and helpful, making my experience even better. The location was perfect, just steps away from the main square in old Cuenca. The dining experience was satisfactory overall, but could have been slightly better. The facilities provided everything I needed for a pleasant stay.
Rooms
9.0
The rooms were very clean, large, and comfortable, with excellent beds and ample storage space.
Service
9.0
The service was great, and the staff, with their mix of English and Spanish, were always ready to assist with any needs. I was pleasantly surprised by the friendliness and helpfulness of the staff.
Location
10.0
The hotel's location is fantastic, just a block away from the city center and within walking distance of all the main attractions in Cuenca. I found it easy to move around and explore the city from this central spot.
Dining
7.0
The dining experience was satisfactory, with tasty and sufficient options, but there could have been some improvements, like offering wholemeal bread. It met my needs for a good meal during my stay.
Facilities
8.0
The hotel facilities provided everything I needed, from room service to laundry and airport shuttle services. I found the facilities to be convenient and well-maintained.
Robin
United States,
February
2024
9.0/10
I absolutely loved my stay at this hotel! The rooms were incredibly clean, large, and comfortable with very good beds and plenty of space to store all my things. While it could get a bit noisy at times, overall, the rooms were spacious, comfortable, and beautifully decorated. The service was top-notch, extremely friendly, and gracious. The location was fantastic, just a block away from the city center, making it super convenient to explore all the main attractions on foot. The dining experience was nice, although it could have been slightly improved with more varied options. The facilities were great, offering everything I needed for a comfortable stay.
Rooms
9.0
The rooms were large and very clean.
Service
9.0
The service was extremely friendly and very helpful.
Location
10.0
The hotel is in a fantastic location just one block from the city center.
Dining
8.0
The dining was nice with tasty and sufficient options.
Facilities
9.0
The facilities were excellent.
Neville
United Kingdom,
January
2024
8.2/10
The Santa Monica hotel offers spacious, comfortable, and nicely decorated rooms. The friendly staff provides good service, although breakfast could be better. The fantastic location near the city center adds to the overall appeal.
Rooms
9.0
The rooms were very nice, roomy, and comfortable.
Service
8.0
The staff were all very welcoming, friendly, and helpful.
Location
9.0
The hotel's location is fantastic, just one block from the city center.
Dining
7.0
The dining experience was tasty and sufficient.
Facilities
8.0
The hotel offers all necessary facilities for a comfortable stay.
Charles
United Kingdom,
January
2024
8.0/10
The hotel is conveniently located just a block from the main Cathedral & Square, making it easy to walk to most places. The rooms are very spacious, comfortable, and nicely decorated, but being close to a busy street below can be a bit noisy. The service is extremely friendly and helpful, with a variety of convenient amenities available. The dining experience falls below expectations, with basic offerings that could be improved. Overall, a comfortable stay with great service and a central location.
Rooms
8.0
The rooms are very spacious, comfortable, and very nicely decorated.
Service
9.0
The service is extremely friendly and very helpful.
Location
9.0
The hotel is fantastic, just one block from the city center.
Dining
6.0
The dining could have been a little better, like offering wholemeal bread as well as just white sliced.
Facilities
8.0
A variety of convenient amenities available.
Great location
Noisy street
Charles
United States,
January
2024
8.2/10
I had a great stay at this hotel in downtown Cuenca, just steps away from the main square. The rooms were very spacious, comfortable, and nicely decorated, although there could be some noise at times. The service was extremely friendly and helpful, though breakfast items weren't always fully stocked up. The location was awesome, being close to all the main attractions. The dining experience was okay but could have been better. The price was reasonable for what was offered.
Rooms
9.0
The rooms were very spacious, comfortable, and very nicely decorated.
Service
8.0
The service was extremely friendly and very helpful.
Location
10.0
The hotel's location was awesome, just a few steps from the main square of old Cuenca, ensuring easy access to all main attractions.
Dining
6.0
The dining was okay but not spectacular. It could have been a little better with more variety, like offering wholemeal bread in addition to white sliced.
Facilities
8.0
The hotel had all the facilities one would need for a comfortable stay.
Tom
United Kingdom,
December
2023
8.2/10
My stay at the hotel was comfortable and convenient. The rooms were clean and spacious, although the noise from the main street could be bothersome. The service was excellent, with friendly staff ready to assist at all times. The location was superb, just a stone's throw away from Santa Monica. The dining options were satisfactory but could use some improvement. Overall, a good value for money.
Rooms
8.0
The room was very large, clean, and comfortable, with plenty of storage space and good bedding.
Service
9.0
The staff at the hotel were welcoming, friendly, and always there to help with any requests.
Location
9.0
The hotel's location was fantastic, right next to Santa Monica.
Dining
7.0
The dining experience was adequate but could be improved to offer fresher options.
Facilities
8.0
The hotel provided essential facilities to ensure a comfortable stay.
Paul
United Kingdom,
September
2023
8.0/10
The hotel is in a perfect location just two blocks away from downtown Cuenca, making it convenient for exploring. Although the dining experience was below average with basic options and stale bread, the room was spacious, clean, and provided a comfortable stay. The friendly and helpful service added to the overall positive experience.
Rooms
9.0
The room was very clean, large, and comfortable with very good beds and adequate storage space for our belongings.
Service
8.0
The service was great, the staff was always very friendly and helpful during our stay.
Location
10.0
The location was wonderful, just a few steps from the main square of old Cuenca and in a walking distance to all main attractions.
Dining
6.0
The dining experience was very basic with stale bread daily, but the meals were tasty and sufficient for a satisfactory dining experience.
Facilities
7.0
The hotel facilities were adequate for our needs and met our expectations during the stay.
Ken
United Kingdom,
July
2023
7.8/10
The hotel is wonderfully located just one block from the city center, offering spacious and nicely decorated rooms. The service was gracious and helpful, although there was an unexpected charge for an extra bed. The dining options were average, and the facilities provided were satisfactory.
Rooms
8.0
The rooms are very spacious, comfortable, and very nicely decorated, with very good beds and enough space to store our things.
Service
8.0
The service was fabulous, particularly Monica and Jaime, who really went the extra mile for us. However, there was an unexpected charge for an extra bed.
Location
9.0
The location is fantastic, just one block from the city center, making it convenient to explore all the main attractions on foot.
Dining
7.0
The dining experience was okay, but could have been a little better with more diverse menu options.
Facilities
7.0
The facilities provided were satisfactory for a comfortable stay.